Privacy Policy
Last updated: January 2025
1. Introduction
Welcome to Crystal Clear Auto Glass ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website or by phone
- Request a quote for services
- Schedule an appointment
- Sign up for our newsletter
- Complete a contact or service form
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Vehicle information (RV type, make, model, year)
- Service preferences and requirements
- Payment information (processed securely through third-party providers)
3. How We Use Your Information
We use the information we collect to:
- Provide and manage our auto glass services
- Respond to your inquiries and customer service requests
- Provide quotes and estimates for services
- Schedule and confirm appointments
- Send you service-related information and updates
- Improve our website and services
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that perform services on our behalf (payment processing, scheduling systems)
- Legal Requirements: When required by law, subpoena, or other legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Crystal Clear Auto Glass
7500 West Clearwater Avenue
Kennewick, WA 99336
Phone: (509) 783-3668
Email: info@verybangkok.com